Jhmychart (2024)

FAQs

Why are my test results not showing up on MyChart? ›

Some test results are not released to your MyChart account because of their sensitive nature. Your doctor determines which types of test results are able to be accessed through MyChart and which might require an in person conversation.

Getting Your Breast Biopsy Results

Results will be in your medical record, sent to your doctor, and available for you in MyChart on the day the pathologist completes the report.

If you consent to share your health record with affiliate partners, you will have one MyChart account with a unique username and password. You will access all of your information across all organizations in this single MyChart account.

Clinic staff might sign you up directly while you're at the front desk or in the exam room. You might receive a MyChart activation code on your After Visit Summary or on a billing statement. You might receive a text message or email with an activation code when you come in for a visit.

Your results may be delayed if the sample is inadequate (not enough blood), contaminated, or if the blood cells were destroyed for some reason before reaching the lab.

Remember there are many reasons why a healthcare provider will contact you after a medical test. If results are concerning, they may call you or have a receptionist call to schedule an appointment. 15 A healthcare provider may also call to assure you everything is okay or discuss any needed follow-up tests.

Under the HIPAA Privacy Rule, laboratories will be required to provide patients with their completed test reports within 30 days of a request, but they will not be required to explain the results to patients.

MyChart Information. Lab results, imaging studies and pathology reports all release to MyChart. All outpatient lab results release automatically within 24 hours of being sent to your provider.

Understanding MyChart messaging

Multiple members of your care team may view MyChart messages in order to get an appropriate and efficient response; this may include nurses or advance practice clinicians other than your primary care provider (PCP).

What is the difference between MyChart and Epic? ›

Note: MyChart is an Epic branded name. Your organization may use a different name for their patient portal. Access the application on your personal device. Carefully review the app's terms and conditions.

Reply to the MyChart message and attach your records by clicking the paper clip image at the bottom of the message. Choose the files you would like to upload. 3. Click Send once the files have been uploaded.

on family members who need extra help, all from your account. How Do I Access MyChart? On your computer, go to https://mychart.crh.org/ • On your mobile device, download the MyChart app. If you want to sign up for MyChart on your cell phone or another mobile device, download the mobile app on your phone first.

All lab results are compared to a standard guideline for what is considered “within normal range.” These standards were developed as a guide but are not absolute. You will see an exclamation point (!) next to the result if it's outside of the normal range, but that isn't necessarily a cause for concern.

Results for CT, MRI, and PET CTs are available after your physician reviews them or 48 hours after the exam, whichever occurs first. MyChart provides easy access to results and the ability to review them prior to your next appointment with your doctor.

You may get your blood test results after a few days, and usually within a few weeks. If you do not hear anything after a few weeks, contact the GP surgery or specialist. The GP, nurse, or specialist should talk to you about your results and explain what happens next.