Att U Verse Outage Map (2024)

FAQs

How do I know if AT&T is down in my area? ›

You can report an AT&T internet outage in the Smart Home Manager app or by calling +1-800-288-2020. You can also check an outage map at att.com/outages.

Confirm that the Power, Broadband, and Service lights on your gateway are green. If your lights aren't green, your gateway may have signal issues or other problems. To reboot your modem or gateway: Unplug the power cord from the wall outlet. Wait 2 minutes and then plug it back in.

Restart your device. Make sure Airplane Mode is off. Confirm the cell phone number you're having issues with is active on your account by signing into your AT&T account. Check the AT&T network coverage map to make sure you're trying to use your device from within an area covered by AT&T.

What caused the widespread AT&T outages? Experts detail how a software update can go so awry. Possible causes of the outages included everything from software update errors, problems in the core network, to cyberattacks, experts said while the problem was ongoing.

Check your internet providers' social media accounts, as sometimes companies will use these platforms to post information about outages and planned works. Still nothing? Also check its website or app (you may have to log in to your account first, so keep your details handy).

Adverse weather, interference from building materials or terrain, distance from your nearest cell tower, or network overload can all contribute to poor signal.

Restart your TV receiver by holding the POWER button down for 10 seconds then pressing it again to restart.

Power cycle the WAP by unplugging the WAP from the electrical outlet for 10 seconds and then plugging it back in. Repeat the pairing process. Wait two minutes to complete pairing. Move the receiver closer to the WAP (to determine if the problem is a distance issue).

How do I report no service to AT&T? ›

If the problem persists, please call our Repair and Maintenance center at 1 800 288-2747. The center is open 24 hours a day, 7 days a week. With AT&T, you can call virtually anywhere in the world.

Restart Your Phone2. Ensure Airplane Mode is turned off in your phone settings. 3. Verify if there are any network outages in your area using the AT&T outage map or their official website.

The company has attributed the outage to a technical error while carrying out a network expansion, without providing further details. While the FCC had previously said it was looking into the issue, opening a formal investigation marks a significant step in continuing federal scrutiny over the incident.

AT&T struggles

The bad times include a class-action lawsuit filed against the company stemming from the company's second major data breach this year. The suit accuses AT&T of not being transparent about the breach. In late July, AT&T's regulator released a damning report that examined a massive 12-hour outage on Feb.

We're crediting them for the average cost of a full day of service.” A note on the company's website said that reimbursem*nt will be a $5 credit per account to your AT&T Wireless account. The offer does not apply to AT&T Business, AT&T Prepaid or Cricket.

Check network connection strength

CONNECTION TYPE: From a connected device navigate to http://att.manager or http://192.168.1.1. When connected to 4G LTE, the LTE icon will be displayed in the top right corner of the AT&T manager site. CONNECTION STRENGTH: The Signal Bars display the connection strength.

Listen for a dial tone on your phone's receiver.

Hang up your phone to make sure the line is clear. Then, take the receive off the base and hold it up to your ear. See if there's a dial tone. If you hear a dial tone, the problem with your phone line is on the inside of your house.

You can also reset your phone by enabling and disabling Airplane mode. This is usually done by selecting the Airplane mode icon from your quick settings menu. 2. Ensure that your device is capable of connecting to LTE networks and is on the AT&T network.

Click Settings > Network > Connections. Connection status will be displayed.